At VERSA, customer satisfaction and retention are our top priorities. We believe that loyalty and respect are earned through not only providing the best possible services and solutions, but ensuring that our customers always come first.
Public Sector Customers & Commercial Customers
Current and Past Performance
VERSA’s growth through expanding scope and repeat customers for current and past performance references are proof positive that we routinely offer flexible solutions, adapt seamlessly to change, and provide qualified and dedicated staff that continuously meet or exceed customer expectations.
Department of Commerce
National Oceanic and Atmospheric Administration (NOAA) – Prime
VERSA provides services to NOAA’s Facilities Operations Division, Building Management Branch in support of Space Planning and Design, Systems Furniture Installation, Facilities Services Help Desk, Inventory Management, Facilities Maintenance Services, and Conference/Collaboration Center Management and Support. VERSA uses NOAA’s Archibus TIFM to support and manage all customer requests.
National Technical Information Service (NTIS) - Prime
VERSA provides senior level Information Technology Support Services to NTIS in support of other Federal agency data management requirements provided by NTIS. Support includes enterprise network engineering support, data architecture and database management support, and full software development support for all NTIS customer interfaces and data portals.
National Institute of Standards and Technology (NIST) - Prime
VERSA is one of three contractors awarded a 5-year agency wide IDIQ to compete for task orders providing Audiovisual (AV) and Video Teleconferencing (VTC) product acquisition, system design, integration and installation, maintenance and support, and other video and audio services and equipment. Task orders under this IDIQ include the following key components: AV/VTC design, integration, and installation; VTC maintenance and support through a remote help desk; and digital signage acquisition and integration.
U.S. Census Bureau (USCB) - Sub
As a key teaming partner for this contract, VERSA provides a full range of on-site IT support services to TCO, including Identity Management and Domain Services, Mobile and Multimedia Services, Network Infrastructure Services, and Project Management. A key focus area for which VERSA provided support includes expertise to install, configure, test, maintain and monitor the USCB Messaging Collaboration, Audiovisual (AV), and Mobile Device Management (MDM) solutions. VERSA is also tasked with providing full life-cycle support and administration of the USCB network infrastructure and its domains as well as support the USCB Network Security Branch assets, including all hardware, appliances, and software.
Health and Human Services
US Food & Drug Administration (FDA) - Sub
VERSA provides engineering support for FDA’s DevSecOps, Innovation, Modernization, and Engineering Services (DIMES) contract to modernize the enterprise IT infrastructure. This includes IT architecture, prototyping, deploying and delivering new IT solutions for OIMT.
NIH - Center for Information Technology (CIT) - Prime
VERSA developed, implemented, and supports ongoing Tier 2 and 3 support for a flexible and scalable network and IT architecture for a phased migration from legacy phone systems to an IP based telephony. The solution includes a Unified Communication (UC) solution compatible with the Microsoft Exchange Service and Adobe Connect that are integrated with the existing NIH telecommunications infrastructure. The solution supports 27 institutes throughout the United States and is scalable to support over 40,000 users. VERSA has deployed and currently provides support for 10 disparate NIH call center systems, two of which are operated 24X7. All call centers and the UCC environment they utilize are integrated with Service Now. Versa also provides support for Office 365 and Mobile Device Management (MDM) for Blackberry, and Microsoft Exchange Messaging.
NIH – National Library of Medicine (NLM) - Prime
VERSA developed the conference room standard configuration for various size rooms with various levels of capability. VERSA is responsible for the installation and configuration of over 45 separate huddle, conference, and event rooms. The standard configuration includes all Cisco Telepresence equipment.
Department of Labor
Centers for Medicare & Medicaid Services (CMS) - Prime
VERSA, as a certified SAP partner, supports CMS’s strategy to modernize workforce analysis and reporting capabilities and improve their administrative processes by leveraging technology and automation. VERSA is implementing and supporting a new SAP Success Factors cloud environment for OHC and providing all training and help desk support for the installation. Our staff works directly with the various business units in CMS to maximize the capabilities and value of the SAP tools for the federal staff.
DOL - Office of the Chief Information Officer (OCIO) - Sub
VERSA directs the field implementation of Unified Communications (UC) to DOL’s Office of the Assistant Secretary of Administration Management (OASAM) and the Office of the Chief Information Officer’s (OCIO’s) Regional and National offices. VERSA was contracted to complete 3 phases (Planning, Implementation and Post-implementation) to deploy UC Solutions at 42 DOL office locations. The initial phase supports 5,000 users and our end-state design supports 20,000 users at multiple CONUS and OCONUS locations. This includes deploying enterprise wireless, Voice over IP (VoIP), cabling, power and switching infrastructure upgrades and Video Teleconferencing (VTC).
U.S. Job Corps (USJC) - Sub
As a key teaming partner for this contract, VERSA provides a full range of on-site IT and facilities support services for the US Job Corps Data Center located in Austin, Texas. This data center supports the entire Job Corps program nation-wide.
Department of Energy
Emergency Command Center (ECC) – Sub
VERSA provides design, product selection, acquisition, installation, training and warranty support for the entire Emergency Command Center (ECC). Our team performs the following: site surveys; planning and consultation services; engineering design; purchase and installation of audiovisual (AV) and Video Teleconferencing (VTC) equipment; removal and replacement of VTC and AV software and hardware; and redesign of the HVAC systems to account for new technical solutions.
Department of Agriculture
Food, Nutrition, and Consumer Services (FNCS) – Prime
VERSA provides support to the OIT Application Development Branch with building an applied OIT knowledge base, modeling applications and sites, and assisting FNCS in using advanced technology to reduce performance gaps introduced by the adoption of new technologies.
Office of the Inspector General
OIG - Consumer Financial Protection Bureau (CFPB) - Prime
VERSA provides Program Management support of AV and telephony systems. Support includes planning, design, procurement, and implementation of new solutions; operational management of circuits, Voice over IP (VoIP) devices, conference rooms and Video Teleconferencing (VTC) endpoints across CFPB’s 5 office locations.
Department of Homeland Security
USCG – Integrated Health Information Systems (IHiS) – Sub
VERSA provided the complete facility design and associated build-out services, including daily management of the IHiS operations center and service desk facility. For this project, our support includes site planning, lease management, general construction project management, office space design, furniture selection and installation, structured cabling installation, fiber optic installation, backup generator maintenance, command center video wall, conference room audio and video installation, application security and identity management, premise access control, and digital signage. Throughout this effort, VERSA manages over 11 trade product venders and specialized subcontractors. We managed and reported on the buildout status using Earned Value Management (EVMS) reports and maintained quality IAW with ISO and CMMI principles. VERSA provided staffing for a 24x7x365 Network Operations Center/Security Operations Center (NOC/SOC). The NOC/SOC provides continuous network, security, and application monitoring.